Reconnect your channels after maintenance

From time to time we run periodic maintenance on the service. Some maintenance needs you to reconnect your channels once. When that happens you get a notification, an email and a yellow banner at the top of your dashboard.

1. 1Press Reconnect now on the banner, or open the link in the email.
2. 2You see a checklist of the channels to reconnect, each with its name and handle.
3. 3Press Reconnect on a channel and sign in to that same account, the way you connected it the first time.
4. 4Come back to the checklist: the channel turns green. Repeat for the rest.

• Reconnect the same account (the same page, number or profile) so its history continues.
• New messages to a channel arrive again as soon as it is reconnected, so do it soon.
• A channel you no longer use? Choose "I don't use this any more" and it stops waiting.
• Only the workspace owner or an admin can reconnect channels.