Discount codes, your colours, and selling in the chat

Discount codes

1. 1Open your store and go to the Discounts tab, then press Add a code.
2. 2Pick what it gives: a percent off, an amount off, or free delivery.
3. 3Optionally set a minimum order, a total number of uses, once per customer (by phone), and start and end dates.
4. 4Share the code. Customers press Apply at checkout and see the new total before they order.

Your colours

Your store is white with black text, which suits any business. In the Store tab, under Colours, pick a ready palette or your own brand colour for buttons and a light page background. Colours that would make text or buttons hard to read are refused, and the preview shows what customers will see.

Selling in the chat

• Flows: in the Share tab press Use in a flow. The WhatsApp Commerce template answers any message with your store link as a WhatsApp button (write your own greeting and button words on the block) and answers "where is my order?". No AI needed. A channel takes orders one way: pause an Orderista flow on that channel first.
• The whole order stays in the chat: the store opens inside WhatsApp, the order is tied to that conversation, the receipt and every update arrive there, and "Send order on WhatsApp" puts the full order in the chat. Customers who ordered before see "Welcome back" with their details filled in.
• AI agent: on the plans that include it, switch on WhatsApp Commerce in your agent's tools. When customers ask what you sell, the agent sends the store button; it also answers order questions from your store orders.