WhatsApp Business auto messagesin Arabic and English, ready to copy
A library of ready messages for every moment of a sale — the welcome, the order confirmation, the courier on the way, the review request, the Ramadan offer — each in Arabic and English. Filter, copy, replace the words in brackets.
33 messages
- Welcome
Welcome to [business name] 👋 How can we help today? Send the product name or a photo and we'll reply within minutes.
- Welcome
Hello! Thanks for contacting [business name]. Choose what you need: 1️⃣ Prices 2️⃣ Delivery 3️⃣ Talk to a person
- Welcome
Hi [name]! Glad you reached out 🌷 Browse our products here: [link], and we're here for any question.
- Welcome
Welcome to [business name]. To book, send the service you need and the day that suits you, and we'll confirm your appointment.
- Away
Thanks for your message! We're closed right now; our hours are [hours]. We'll reply as soon as we open.
- Away
Hi 🌙 We're closed for today, but your message is here. Leave your order in detail and we'll start on it in the morning.
- Away
Happy holidays! [business name] is closed until [date]. Your message is saved and we'll answer it when we're back.
- Order
We've received your order #[order number] ✅ Total: [amount]. We'll message you when it's out for delivery.
- Order
Thanks for your order, [name]! To confirm: [product], address: [address], payment: [payment method]. Is everything correct?
- Order
Your order is being prepared 📦 Expected preparation time: [time]. We'll keep you posted.
- Delivery
Your order is on its way 🚚 Tracking number: [tracking number]. Track it here: [link].
- Delivery
Our courier will reach you today between [time]. Please have [amount] ready if you're paying on delivery.
- Delivery
Sorry your order #[order number] is late. Its new delivery date is [date]. Thank you for your patience 🙏
- Delivery
Your order has been delivered ✅ We hope you love it! If anything's wrong, just reply to this message.
- Appointments
Your appointment at [business name] is confirmed for [day] at [time] ✅ Reply to this message to change or cancel.
- Appointments
Reminder: your appointment is tomorrow at [time]. Please arrive ten minutes early. See you soon!
- Appointments
We missed you today! Would you like to book a new time? Send the day and time that suit you.
- Thank you
Thank you for trusting [business name], [name] 💛 It was a pleasure, and we look forward to your next order.
- Thank you
Thanks for your purchase! Here's a gift: [percent] off your next order with code [code].
- Thank you
We hope you're enjoying your [product]! If you need any help using it, we're here.
- Reviews
Your opinion matters! How was your experience with [business name]? Rate us from 1 to 5 ⭐
- Reviews
So glad you had a good experience! Could you help us with a short Google review? [link] Thank you 🙏
- Reviews
We're sorry it wasn't what you expected. Tell us what happened so we can fix it right away.
- Abandoned cart
You left [product] in your cart 🛒 It's still available; finish your order here: [link].
- Abandoned cart
Any question before you complete your order? We're here to help with size, delivery or payment.
- Abandoned cart
Your cart is still saved! Complete your order today and get free delivery: [link]
- Offers
Ramadan Kareem 🌙 Our Ramadan offers are on at [business name]: [percent] off [products] until [date].
- Offers
Eid Mubarak! 🎉 To celebrate, enjoy [percent] off every order until [date].
- Offers
White Friday deals are here ⚡ Up to [percent] off for [duration] only. Shop now: [link]
- Offers
New in: [product] ✨ Be the first to order it; quantities are limited. [link]
- Prices
[product] is [price], and delivery to [city] is [delivery fee]. Shall I prepare your order?
- Prices
Hi! It's [price], including [what's included]. Available sizes: [sizes]. Which one suits you?
- Prices
Here's our full price list: [link]. Tell us what you like and we'll get it ready right away.
How to use it
- 1
Pick a moment — welcome, order, delivery, booking, review, offers — or search for a word.
- 2
Choose Arabic or English, then copy the message you like.
- 3
Replace the words in [brackets] with your details and save it as a quick reply in WhatsApp Business.
Where to save these messages
In the WhatsApp Business app: Settings → Business tools → Quick replies. Give each one a shortcut such as /order or /delivery, then type “/” in any chat to send it in two taps. Welcome and away messages have their own settings under Business tools.
Arabic that reads naturally
The Arabic messages are written in clear, standard Arabic that customers in Egypt, Saudi Arabia, the UAE and the rest of the region read easily. Swap a word for your own dialect if that is how you talk to your customers.
From quick replies to automatic ones
Quick replies still need someone to send them. Order confirmations, delivery updates and appointment reminders can go out by themselves when the order or booking changes — that is what an automation platform or an AI agent does.
Questions people ask
Are these messages free to use?
Yes. Copy and change any of them for your business; nothing you do here is sent to us.
Can I send them as WhatsApp API templates?
Messages you send more than 24 hours after the customer's last message must be approved templates. Replace the [brackets] with variables like {{1}} and check them with our template checker before submitting.
Do they work for Instagram and Messenger?
Yes. The text works on any channel; save them as saved replies in Meta Business Suite.
Which messages should I set up first?
Start with the welcome, away and order-confirmation messages: they answer the questions customers ask most and save the most time.
What comes next
Copying a message still takes a person. Chatmizer sends the right one by itself — the welcome, the order confirmation, the delivery update, the review request — and its AI agent answers everything in between, in Arabic or English.
See the WhatsApp chatbotRead next
- WhatsApp Auto Reply Messages: 20 Greeting & Away Examples (+ Setup)
- White Friday WhatsApp Messages: 15 Templates for Your Offers
- Follow-Up Messages to Customers: When to Send and What to Say