An AI chatbot that understands voice notesand photos, PDFs and locations too
Customers don't only type. They send a voice note in dialect, a screenshot of a product, a PDF or a location pin. Chatmizer's AI agent listens, looks, reads and answers, in the same chat they used.
Get a chatbot that listensWhat it does
Voice notes, transcribed and answered
Every voice note is written out word for word in the dialect it was spoken in (Egyptian, Gulf, Levantine, or Arabic mixed with English), then answered from your information like a typed message.
Your team can read them too
The transcript is saved on the message, so the Live Inbox shows what was said instead of an empty bubble, and a teammate taking over doesn't have to listen.
Photos and PDFs it really looks at
A product photo, a screenshot or a PDF the customer sends is read with the message. Your own products are recognised from their photos, and a photo of a damaged order alerts your team.
Locations become addresses
A shared pin or a maps link is turned into a street and area name, saved on the contact and passed to the agent, so “deliver here” just works.
How it works
- 1
Connect your channels and create your AI agent.
- 2
Teach it your products, prices and policies.
- 3
Turn it on: voice notes, photos and locations are handled with no extra setup.
Questions people ask
Does the chatbot reply with a voice note?
No. It replies in text, in the customer's language and dialect. It listens to voice notes; it doesn't record them.
What if a voice note is unclear?
If it can't make out any speech, it asks the customer, in their language, to send it again or type it, instead of guessing what they said.
Can it take an order from a voice note?
Yes. A spoken list is written out item by item with quantities, never shortened, so the order gets every line the customer said.
Can it watch videos customers send?
No. When a customer sends a video, the agent says it can't watch it and asks what they need. Photos, voice notes, PDFs and locations are understood.
Try Chatmizer free for 7 days, no card needed.
Get a chatbot that listensRead the guide
- What your agent can do beyond chatting
- Your agent recognises your products from photos
- The Live Inbox in 3 minutes