A multilingual AI chatbotthat answers in your customer's own dialect
One AI agent for customers who write in Egyptian or Gulf Arabic, Arabic in Latin letters, or English, often in the same chat. It replies in the language each message is written in, from one knowledge base.
Create my multilingual chatbotWhat it does
Follows the latest message
The reply language is decided from what the customer just wrote, so someone typing “Hi” into a long Arabic chat gets English back, with no “switching to English” announcement.
Dialect, not textbook Arabic
It answers in the customer's own dialect, warm and everyday but never heavy slang, and understands Arabic typed in Latin letters and Arabic mixed with English.
One knowledge base, every language
Write your prices and policies once, in any language. The agent answers an English-speaking customer from your Arabic menu, and the other way round.
Numbers written the right way
Arabic replies write prices in Arabic digits with the currency's Arabic name, while phone numbers and order codes stay in 0-9, exactly as given.
How it works
- 1
Create your AI agent and tell it which languages your customers use.
- 2
Add your knowledge in whatever language you keep it.
- 3
Publish: each customer is answered in their own language.
Questions people ask
Which languages does the multilingual chatbot speak?
It replies in the language each customer writes in, including the Arabic dialects, English and the other languages the AI model supports.
Does it understand Franco-Arabic?
Yes. A customer who types Arabic in Latin letters, like “3ayez”, gets an answer in Latin letters too, the way they wrote.
Can I make it always reply in one language?
Yes. You can fix one language for every reply, but most businesses leave it automatic so each customer gets their own.
Do Arabic voice notes work too?
Yes. Voice notes are written out in the dialect they were spoken in, never turned into formal Arabic, so street names and numbers survive.
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Create my multilingual chatbot